Pendle View Medical Centre

Phone lines open 8.00am to 6.30pm

Patient information

Find out how to register at our practice and read other important information for patients.

Access to medical records

The practice is registered with the Data Protection Act 2018 (DPA 2018). Any request for access to notes by a patient, patient’s representative or outside body will be dealt with ... [continue] Access to medical records

Chaperones

We will always respect your privacy, dignity and your religious and cultural beliefs particularly when intimate examinations are advisable – these will only be carried out with your express agreement ... [continue] Chaperones

Complaints and compliments

We take complaints very seriously. If you need to make a complaint about the surgery or the services we offer, please contact us by telephone or, by email if you ... [continue] Complaints and compliments

Contact us

Call us: 01282 503900 Online: Contact us online Email us: pendleviewmedicalcentre@nhs.net Contact us

How to register

We have an open list and welcome requests for registration from patients living in or moving to the practice area. You can register by either: completing a form available from ... [continue] How to register

Named GP

All patients at Pendle View Medical Centre have a named, accountable doctor who is responsible for coordinating their care. Your named doctor will be allocated to you by the practice. ... [continue] Named GP

Patient confidentiality

We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and ... [continue] Patient confidentiality

Patient rights and responsibilities

We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. It is your responsibility to keep your ... [continue] Patient rights and responsibilities

Practice boundary

Please use the map below to see if you live within our practice boundary.

Privacy

Privacy notice As data controllers, GPs have fair processing responsibilities under the Data Protection Act and GDPR law 2018. This means ensuring that your personal confidential data (PCD) is handled ... [continue] Privacy

Updating your details

If you change name, address or telephone number, please let our receptionists know by calling or writing to the surgery. You can also email us on pendleviewmedicalcentre@nhs.net. Please include your ... [continue] Updating your details

Using this website

The medical information on this website, and on any sites linked to from this website, gives general advice only and should not be used as a substitute for the personal ... [continue] Using this website

Violent or abusive behaviour

We take seriously any threatening, abusive or violent behaviour against any of our staff or patients. If a patient is violent or abusive, they will be warned to stop this ... [continue] Violent or abusive behaviour

Date published: 8th October, 2014
Date last updated: 20th January, 2023